
Service & Help
- 01
To begin, the face is washed and cleansed with the mild cleansing foam to prepare your skin for the subsequent care. We then recommend that you use the day cream in the morning and the night cream in the evening and massage it gently into the skin. In the final step, the eye care product is applied to the ring finger and gently patted into the skin below the eyes. You should work the eye cream into the skin with little pressure, from the outside towards the inner corner of the eye.
- 02
Our products are suitable for every skin type and are suitable for sensitive skin.
- 03
There is a small jar with an open lid on each product. “6M” is written on the jar. This means that the product has a shelf life of six months after opening.
- 04
All products are very well tolerated and suitable for sensitive skin.
- 05
Animal testing of cosmetics has been banned in the EU since 2013. It is also forbidden to market cosmetic products that have been tested on animals outside the EU on the market in the EU. Our products are all free from animal testing.
- 06
For day and night care 50 ml, one to two pumps per application are recommended, which ensures an application period of approximately two months. The 15 ml eye care is sufficient for approx. one month using half a pump per application.
- 07
In our header menu item active formula you will find our ingredient lexicon. There you will find all the ingredients of the individual products.
- 08
The eye cream and day cream have different functions, which we have taken into account in our formulation. The eye care has a very light texture and has been perfectly tailored to the sensitive skin around the eyes. A lower concentration of the fragrance was used in eye care than in day care. We therefore recommend that you use eye care for the sensitive area around your eyes and day care for your face.
- 09
The day and night creams have different functions, which we have taken into account in our formulation. The day care has a light texture and protects the skin from harmful environmental influences during the day. The night care, on the other hand, has a rich texture that supports the skin during the regeneration phase overnight. We therefore recommend that you use a product that is tailored to the time of day.
- 01
You can sign up for our newsletter on our homepage below. We are very pleased to welcome you as a reader of our newsletter.
- 02
You can find our products in stationary pharmacies throughout Germany. Use our pharmacy shop finder to find the right pharmacy near you. You can get our products online at selected mail-order pharmacies and wherever pharmacy cosmetics are sold.
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Our products are developed and manufactured in Germany.
- 04
You can contact our customer service in the Contact section by filling out the contact form and we will get back to you as soon as possible.
- 05
The order of the INCI list indicates how much of each ingredient is contained in a cosmetic product. The ingredients are listed in descending order of their proportion in the product, with the ingredient with the highest proportion listed first. INCI stands for "International Nomenclature of Cosmetic Ingredients", which translates as international nomenclature for cosmetic ingredients. It is important to note that the order of ingredients on the INCI list does not necessarily reflect the effectiveness or safety of the products. An ingredient with a low percentage on the INCI list can still play an important role in the effectiveness or stability of the product.
- 06
We do not use parabens in our products. Parabens are synthetic preservatives used in cosmetic products to prevent the growth of microorganisms such as bacteria and mold. There are concerns about their safety and possible health effects. Some studies have shown that parabens are hormonally active substances, which is why the European Union has classified certain parabens as "substances of concern" and restricted their use in cosmetic products. In addition, parabens can cause allergic reactions in some people, especially those with sensitive skin.
- 07
Our cream formulations do not contain any ingredients that are of animal origin.
- 01
The airless pump system used in our products allows the inner bag of the bottle to contract completely, resulting in only very small amounts remaining. These cannot be removed due to the closed system.
- 02
The pump bottles are made of a recyclable PET material, which can be disposed of properly after use. These then go into the recycling stream and can therefore be reused.
